Pakistan · Saudi Arabia · United Kingdom
Business process automation for SMEs in Pakistan and the Gulf
Most companies do not need a new system. They need the four hours someone spends every Monday copying numbers between two systems to stop. I watch the task once, measure how long it takes and how often it goes wrong, and automate the part that pays for itself. If a task is not worth automating I say so in writing.
Who it is for
- Owners and operations managers whose staff re-type data between a portal, a spreadsheet and an ERP
- Finance teams that build the same month-end report by hand every month
- Teams that chase customers or drivers on WhatsApp and lose track of who replied
Not for
- A process that changes every week. Automating a moving target costs more than doing it by hand.
- Scraping sites you have no account or permission for.
What you get
- Process audit: hours per week multiplied by error risk, ranked, with a yes or no for each task
- Portal bots: sign in (including one-time codes), pull the period's data, cache it, rebuild the report
- Email to task: Microsoft 365 or Gmail messages filed as tasks with an owner and a deadline
- WhatsApp follow-ups and notifications through the official Cloud API
- Reconciliation: two sources compared line by line with the differences listed
- A small dashboard for each bot: last run, what it did, what it skipped and why
- Settings kept in the app, not in code, so your team can change a rule without me
How it runs
Watch the task
Thirty minutes on a call while someone does the task with real data.
Audit and quote
A one-page list: what to automate, what to leave, and a written quote for each item.
Build and run beside
The bot runs next to the manual process for two cycles until the numbers match.
Hand over
Your team runs it. Changes after that are a retainer or a per-change quote.
Engagement: fixed-scope project or monthly retainer. Quoted in writing after the review, never on the call.
Proof
Questions I get asked
- How is a bot quoted?
- Per task, in writing, after I have watched the task once. The quote is agreed before any work starts.
- Do you need our passwords?
- The bot signs in with a dedicated account you create and control. One-time codes are generated or read at run time and never stored in plain text.
- What if the portal changes its layout?
- It happens. Each bot reports clearly when a page no longer matches, and fixes are covered for 30 days after delivery, then by retainer.
- Where does it run?
- On your own PC or server, or a small cloud host such as Railway. I document start, stop and backup.
On the Tech Solutions site
Engagements are contracted through Tech Solutions, my company in Lahore. The matching service pages there:
Related notes
Start with the review
Thirty minutes, your process, an honest answer. If a build is the wrong move, I will say so.